WELCOME TO SUPPORT
If your having any subscription problems or problems logging in please check the Customer Services link at CCBill or EPOCH for a solution.
If you're already a member, click the Customer Support link below to visit the CCBill help page: Customer Support CCBill
If you're already a member, click the Epoch Customer Support link below to visit the Epoch help page: Customer Support EPOCH
If you are having difficulty logging in can you make sure you are entering your username and password corrently with all capitals.
eg) username = Paul (Capital P), then entering paul (lowercase p) will not be accepted. This is the same for your password.
Top TipsIf your experiencing problems with the videos/downloads, please try the following before contacting support.
- * Restart computer/device, this includes phones/tablets.
- * Make sure all drivers/software are up to date.
- * Try accessing the site with a diferent browser eg, Chrome/Safari.
If you are still having problems, please send us an email and remember to include your Username, Which payment gateway you used Epoch/CBBill and use the email account you joinned with.